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Store Credit

Does store credit expire?

Store credit issued on or after January 1, 2025 expires 12 months from its issue date. This does not apply if the billing address on the order is in Florida, Illinois, Maryland, or New Mexico. If you have questions about your specific expiration date

How do I apply store credit to an order?

If you're signed into the Baltic Born account associated with your order/ return, available store credit will automatically appear at checkout. If not, you can enter your store credit code from the return email in the 'Discount code or gift card' box

I forgot to apply my store credit/gift card!

No worries at all! Please email our customer support team at [email protected]. If your store credit is under a different email address than the one being used to contact our team, please provide that email in your message for our team's reference

What if I purchased with a payment installment plan?

2025 and before. Since we refund in the form of store credit, any payment installments will still be require to be paid in full for the loan originally provided. Because this is a third-party payment platform, we recommend contacting them with any ad

I can't find my store credit code. What should I do?

Your store credit code is available directly at checkout or under your account profile!. Not logged in? Not a problem! Your store credit voucher code would have been sent via email from [email protected]. If you are not able to locate the code by