Does store credit expire?
Yes-- Store credit issued after 2024 will expire after 12 months of issue date. The states of Florida, Illinois, Maryland and New Mexico are exempt from store credit expiration.
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Store Credit
How do I apply store credit to an order?
When signed into the same Baltic Born account used for the return, you can see available credit and easily apply it to your order while at checkout. Otherwise the store credit code can be entered into the "Discount code or gift card" box also on the
I forgot to apply my store credit/gift card!
No worries at all! Please email our customer support team at [email protected]. If your store credit is under a different email address than the one being used to contact our team, please provide that email in your message for our team's reference
What if I purchased with a payment installment plan?
Since we refund in the form of store credit, any payment installments will still be require to be paid in full for the loan originally provided. Because this is a third-party payment platform, we recommend contacting them with any additional question