The item I purchased is damaged or has a defect. What should I do?Updated 8 hours ago
Any product damage must be reported within 14 calendar days of delivery for standard shipping orders or 7 days for order shipped with express.
To get started on a resolution, please reach out to [email protected] to submit a damage claim. Please include clear photos and descriptions of the issue to complete this process as quickly as possible! Once submitted, a member from our team will review and be in touch.
To get started on a resolution, please reach out to [email protected] to submit a damage claim. Please include clear photos and descriptions of the issue to complete this process as quickly as possible! Once submitted, a member from our team will review and be in touch.
*It is our goal to provide excellent customer service, so we kindly request to not DM our social media team, as they too will ask for you to email the customer service team with the following information.