If your order is damaged upon arrival, lost in transit, stolen after being marked as delivered, or never arrives at all, Package Protection is the shipping warranty that we utilize to compensate for these shipping issues.
As a company, we do not purchase warranties with the carrier, instead we offer a shipping warranty at checkout. When you are ready to place your order simply select to check out with "Protected checkout".
If your package was marked as delivered but has not arrived (OR is stuck in transit with no updates): Please reach out to the shipping carrier and/or your local post office for more detailed information about delivery. If they do not have any info fo